Terms & Conditions

Last updated: January 2026

1. About These Terms

These Terms & Conditions govern your use of the Pepper Spray Australia website and any purchase you make through it. By using this website or placing an order, you agree to these terms.

2. Age & Legal Compliance

Our products are personal safety items. By purchasing, you declare that you are over 18 years of age and that you are responsible for complying with the laws of the State or Territory in which you or your business resides. The legal status of these products varies across Australia and is often unclear — confirm current requirements with the relevant government authority or State or Territory Police before purchasing.

3. Products & Pricing

We work hard to describe our products accurately, but we do not warrant that product descriptions, images or pricing are error-free. Prices are listed in Australian dollars and may change without notice.

4. Orders & Payment

Your order is an offer to purchase. We may decline or cancel an order, including where a product is unavailable, pricing was incorrect, or we suspect fraud. Payment is processed securely through our checkout provider at the time of purchase.

5. Shipping

We ship Australia wide in discreet packaging. Delivery times are estimates and may vary by location and carrier. Risk in the products passes to you on delivery to the address you provide.

6. Intended Use

Our products are sold for lawful personal safety purposes only. You must not misuse our products, and you are responsible for how they are stored, carried and used. The legal status of the products described on this website varies across Australia and is often unclear or open to different interpretations. Nothing on this site should be read as a statement that any product is legal to own, carry or use in your state or territory. By obtaining or possessing any item described on this website, you accept full responsibility for ensuring that you comply with the laws applicable in the State or Territory in which you or your business resides. Laws can change and enforcement practices differ, so confirm current requirements directly with the relevant government authority or State or Territory Police before purchasing or possessing any product.

7. Returns

If your order arrives damaged or faulty, contact us at info@peppersprayaustralia.com.au with your order number and photos of the issue, and we will work with you on a replacement or refund in line with your rights under the Australian Consumer Law.

8. Limitation Of Liability

To the maximum extent permitted by law, we exclude liability for indirect or consequential loss. Nothing in these terms limits your rights under the Australian Consumer Law.

9. Changes To These Terms

We may update these Terms & Conditions from time to time. The current version will always be published on this page.